Frequently Asked Questions
How Much Does It Cost To Deliver My Medications?
It is 100% free! Once we have your order filled, it will go out on one of our two delivery runs each day. One of our in house couriers will deliver it to your home or facility free of charge.
When Will My Prescription Be Delivered?
Depending on what time we receive your prescription order, and if we have them in stock, they can be delivered on our first run which is between 12:30pm and 5:00pm. Or they can go out on our second run which is between 5:30pm and 9:00pm.
What If I Am Not Home When My Prescription Is Supposed To Be Delivered?
If you know you are not going to be home at a specific time in the day you can give us a call and let us know what time you will be home. We then can make sure your prescriptions go out on the correct run to ensure you are home when they are delivered. If our courier tries to deliver and no one answers, they will give you a call and provide the information to us and we can reschedule the delivery for you.
Can Your Courier Leave My Medication At My Door If I Am Not Home?
Unfortunately not, if there is not someone who is 18 or older who can sign for the delivery our courier will bring the delivery back to the pharmacy and we will reschedule the delivery for you.
How Far Do You Deliver?
We deliver to all of the treasure valley and much of southwest Idaho.
Can I Receive My Delivery At My Workplace Or A Different Address than previously delivered to?
Yes, if you have a permanent address change or need your meds delivered to a different address than we previously delivered to, give us a call and we can make sure your meds are delivered to the right address.
What If I Have A Question Or Concern About My Medication Delivery?
If you have any questions or concerns about your medication delivery please give us a call and we can help.
What If I Am Not Home When My Prescription Is Supposed To Be Delivered?
If you know you are not going to be home at a specific time in the day you can give us a call and let us know what time you will be home. We then can make sure your prescriptions go out on the correct run to ensure you are home when they are delivered. If our courier tries to deliver and no one answers, they will give you a call and provide the information to us and we can reschedule the delivery for you.
What Is Medication Management?
Medication management is a service provided by us, at Mountain Care Pharmacy, to help patients optimize their medication therapy. This service involves a comprehensive review of the patient’s medications, including prescription and non-prescription drugs, vitamins, and supplements, to ensure they are safe and effective for the patient’s medical condition. We also work with patients to address medication-related issues, such as side effects, drug interactions, or medication non-adherence.
Why Would I Need This Service?
The goal of medication management is to help patients achieve better health outcomes and improve their quality of life through the safe and effective use of their medications, all while minimizing the risk of adverse drug reactions or interactions. You no longer have to manage all your meds yourself. We will do it for you and provide your meds in a free disposable custom adherence package (i.e. Mediset-style cards) designed to make sure that all meds are taken exactly when they should be. This includes adding your supplements or any OTC meds that you may be taking, to your weekly pack.
How Much Does This Service Cost?
Our services have, and will remain completely free. The only cost to you is the copay or the cost of the medications. The cost should be the same or cheaper than what your current pharmacy is already charging.
What If You Do Not Have My Prescription In Stock
Typically we have what is needed in stock. In some cases we will need to order the medication for you. Typically we will have your prescription the next business day. In rarer circumstances it make take 2-3 business days to receive your prescription, but once we have it in stock we will deliver it to your home or facility.
Do You Carry Over The Counter Medications?
Yes! We carry a vast selection of over the counter medications. Reach out to us to see if we have what you need or can get it for you.
Do You Compound Medications?
Yes! Depending on the type of medication you are needing we can compound the medication to your specific needs. Click Here to learn more about our medication compounding.
How Should I Take My Medication?
Follow the instructions provided by your healthcare provider or pharmacist. Take the medication as prescribed, whether with or without food, at specific times of the day, or in a particular dosage form (e.g., tablets, capsules, liquid). If you have any doubts or concerns, don’t hesitate to ask your pharmacist for clarification.
What Are The Possible Side Effects Of My Medication?
Side effects can vary depending on the medication. Common side effects may include drowsiness, nausea, dizziness, or upset stomach. However, not everyone experiences these side effects. If you notice any unusual or severe side effects, contact your healthcare provider or pharmacist immediately.
Can I Take My Medication With Other Medications Or Supplements?
Certain medications can interact with each other, potentially affecting their effectiveness or causing adverse effects. It’s important to inform your healthcare provider or pharmacist about all the medications, supplements, or herbal remedies you are taking. They can provide guidance on potential drug interactions and advise on any necessary adjustments.
What Should I Do If I Miss A Dose?
If you forget to take a dose of your medication, follow the instructions provided by your healthcare provider or pharmacist. In some cases, you may need to take the missed dose as soon as you remember, while in other cases, it’s best to skip the missed dose and continue with your regular dosing schedule. It’s important not to double up on doses unless specifically instructed to do so.
How Long Should I Continue Taking My Medication?
The duration of medication use can vary depending on the condition being treated. Some medications are prescribed for short-term use, while others may be taken for a longer duration. It’s important to follow your healthcare provider’s instructions and complete the full course of treatment, even if your symptoms improve.
Are There Any Discounts Available For My Medication?
It is very possible that we can provide a better price on your medication(s) through our discount program. Give us a call to learn more.
What Are Your Hours Of Operation?
We are open Monday through Friday 9:00am to 5:00pm. Saturday & Sunday 1:00pm to 4:00pm.
Where Are You Located?
We are just off of Maple Grove Rd. near Franklin Rd. in Boise, Idaho. Our address is 286 N Maple Grove Rd. Boise, ID 83704.
Can I Come In And Pick Up My Prescriptions?
Yes, you can pickup your prescription but why leave your house when we will deliver them to you for free?
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